Terms of service

OVERVIEW

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority in your country of residence and you have given us your express consent to allow any of your minor dependents to use this site.

To safely utilize our Services, including accessing, browsing our online store, or purchasing any of the mystery kits we offer, you may be required to provide certain verified information, such as your email address, billing details, payment methods, and physical shipping address. You represent and warrant that all information you provide to our store is 100% correct, current, accurate, and complete and that you possess all legal rights necessary to utilize and provide this information.

You are solely responsible for maintaining the absolute security of your customer account credentials, passwords, and for any and all activity that occurs under your account. You may not transfer, sell, assign, or license your customer account to any other person or third party. Authentic Mystery Kit Limited will not be held liable for any unauthorized access to your account resulting from user negligence.

SECTION 2 - SPECIAL CONDITIONS FOR MYSTERY APPAREL PURCHASES

Authentic Mystery Kit Limited has made every commercial effort to provide a completely transparent and accurate representation of our product tiers and services. By placing an order for a "Mystery Kit" or subscribing to our services, you explicitly acknowledge and agree to the following business conditions:

The Nature of the Mystery: You are purchasing a randomly selected, curated football jersey. The specific club or national team, league, colourway, and design of the jersey are selected dynamically by our staff. While the surprise unboxing element is the core nature of this retail product, all purchases are fully protected and eligible for a product refund or exchange under our standard 30-Day Return Window, provided the jersey remains completely unworn, unwashed, unaltered, and with all official manufacturer tags fully intact.

Product Authenticity Guarantee: Authentic Mystery Kit Limited guarantees that 100% of the apparel provided through our website consists of genuine, authentic, and officially licensed products sourced through verified distribution networks. All individual brand names, trademarked designs, and corporate logos remain the sole intellectual property of their respective manufacturers and sports brands.

Sizing and Product Fit: We fulfill all orders based strictly on the specific size selected by the customer in their shopping cart at checkout. However, customers acknowledge that standard retail fits vary naturally between different athletic manufacturers and historic eras. If a delivered item does not fit to your personal satisfaction, you are fully entitled to initiate a return or size exchange within 30 days under our standard policy.

Customer Exclusion Preferences: If you utilize the designated order notes section at checkout to specify a rival club or team to avoid, our fulfillment team will systematically apply this preference to your package. In the highly unlikely event that a requested team to avoid is packed by mistake, the order is fully covered for an immediate, complimentary replacement or return under our 30-day consumer protection guidelines.

Visual and Digital Representation: The physical item colours may differ slightly from how they appear on your specific electronic device screen due to individual monitor calibration, display technology, or digital brightness settings. All items delivered are guaranteed to be brand-new retail goods matching the technical descriptions of the purchased kit tier.

All descriptions of products, kit structures, and regional availability are subject to change at any time without prior notice at our sole discretion. Authentic Mystery Kit Limited reserves the right to discontinue any product line at any time and may limit the purchase quantities of any products or services offered on a case-by-case basis.

SECTION 3 - ORDERING INFRASTRUCTURE AND CONTRACT FORMATION

When you place an order on our website, you are submitting an official offer to purchase retail goods. Authentic Mystery Kit Limited reserves the right to accept, limit, or decline your order in the event of clear technical errors, limited physical stock availability in your requested size, or unresolvable contradictions in your provided exclusion list.

Your payment method is processed securely at the immediate point of checkout. Your order is officially accepted, and a binding sales contract is formed, the moment Authentic Mystery Kit Limited transmits your automated order confirmation email. In the highly unlikely event that we must decline, modify, or cancel your order after your payment has been successfully processed, we will notify you within 2 business days via the email address or telephone number provided at the time of purchase, and we will issue an immediate, full refund down to the exact cent to your original payment method.

Please review your shopping cart details meticulously before submitting your payment, paying strict attention to your selected size tier and your "Teams to Avoid" exclusion notes. It is the sole responsibility of the customer to provide a completely accurate and deliverable physical street address; Authentic Mystery Kit Limited cannot be held liable for fulfillment failures or losses resulting from incorrect shipping information provided by the customer.

All consumer purchases are subject to product return or exchange privileges strictly in accordance with the timelines and criteria outlined in our live Refund & Cancellation Policy. By completing a transaction on our store, you represent and warrant that your purchases are entirely for your own personal, household, or gift use, and are not intended for unauthorized commercial resale or distribution.

SECTION 4 - PRICES, ACCURATE BILLING, AND INTERNATIONAL IMPORT CLAUSES

All prices, discounts, and active retail promotions displayed on our website are subject to change at our sole discretion. The price charged for a product or service will always be the exact price in effect at the moment your individual order is finalized, which will be itemized down to the cent in your automated order confirmation email. For active recurring subscription plans within "The Boardroom", pricing remains locked at your registration rate for your active cycle, and any future promotional rate adjustments will require a minimum of 14 days advance written notice to your registered email address before billing.

Authentic Mystery Kit Limited operates as a registered Irish small business below the statutory threshold for VAT registration. Consequently, we do not add, collect, or charge VAT on any transactions. The base price displayed on our online store represents the final product cost with zero undisclosed domestic or European Union sales taxes added during the checkout sequence.

For orders shipped to destinations outside of the European Union (including the United Kingdom Mainland, North America, and Oceania), you are recognized as the legal importer of record and must comply with all regional import laws and regulations of the destination country. You explicitly acknowledge that all local regional customs duties, statutory import taxes, or national clearing fees are your sole responsibility. Authentic Mystery Kit Limited is not responsible for transit delays caused by regional port authorities, nor will we refund shipping or product costs for international orders returned or abandoned due to unpaid regional import fees.

You agree to provide 100% current, complete, and accurate purchase, payment, and customer account information for all transactions completed at our store. You agree to promptly update your account credentials, including your email address, primary contact details, credit card numbers, and expiration dates, so that we can successfully complete your fulfillment transactions and contact you immediately as needed. You represent and warrant that (i) the billing information you provide is completely true, correct, and verified, (ii) you are fully authorized to use such account or credit card for the purchase, and (iii) charges incurred by you will be fully honored by your banking institution.

SECTION 5 - SHIPPING, TRANSIT RESPONSIBILITY, AND DELIVERY CLAUSES

All delivery times listed on our website, in customer communications, and on marketing channels are estimated transit windows based on our primary logistics carrier networks. Authentic Mystery Kit Limited takes full responsibility for your shipment while it is in transit; we warrant that all packages are fully tracked and covered by our corporate insurance from our fulfillment center until they are successfully delivered to your specified address.

In accordance with our live, comprehensive Shipping Policy guidelines, we will actively investigate and resolve any shipments that are lost, severely delayed, or damaged by our courier networks during transit.

However, it remains the sole responsibility of the customer to provide a completely accurate, complete, and deliverable physical street address during the checkout sequence. Authentic Mystery Kit Limited cannot be held legally or financially liable for fulfillment failures, delivery delays, or lost packages if the shipping address provided at checkout was structurally incorrect, incomplete, or missing critical postal delivery identifiers.

SECTION 6 - INTELLECTUAL PROPERTY AND NOMINATIVE TRADEMARK DISCLAIMERS

All native website elements comprising our Services, including but not limited to original text, custom graphics, user interface layouts, photographic displays, proprietary images, product reviews, and the structural arrangement thereof, are the exclusive property of Authentic Mystery Kit Limited and are fully protected by Irish, European Union (EU), and international copyright and intellectual property laws.

Third-Party Trademarks and Descriptive Fair Use Disclaimer: Authentic Mystery Kit Limited operates as a completely independent commercial retailer of genuine, pre-authenticated sports apparel. Customers explicitly acknowledge that all external football club crests, national association emblems, athletic manufacturer logos (including but not limited to Nike, Adidas, Puma, Hummel, and Castore), and regional league brands featured on the physical products we distribute are the exclusive intellectual property and registered trademarks of their respective legal owners.

Absolute Non-Affiliation: The descriptive referencing of any third-party brand names, leagues, or manufacturers on our website is done strictly and purely for descriptive purposes to identify the genuine origin, team identity, and technical specifications of the authentic physical apparel items contained within our inventory. Authentic Mystery Kit Limited has no direct or indirect corporate affiliation with, formal sponsorship from, licensing agreements with, or official endorsements by any individual football club, athletic league, national association, or apparel manufacturer.

These Terms grant you a limited, non-exclusive license to utilize our website for your personal, non-commercial shopping use only. You are strictly prohibited from reproducing, distributing, modifying, creating derivative works of, publicly displaying, downloading, storing, or transmitting any original digital material from our Services without the express prior written consent of Authentic Mystery Kit Limited. Any unauthorized usage of our proprietary website materials may constitute a violation of applicable copyright laws. All legal rights not explicitly granted to the user herein are completely reserved by Authentic Mystery Kit Limited.

SECTION 7 - OPTIONAL THIRD-PARTY WEB TOOLS

Authentic Mystery Kit Limited may provide you with access to optional, auxiliary tools hosted by third-party software providers to enhance your browsing experience. These may include features such as automated regional currency conversion displays or digitized apparel sizing calculators.

You explicitly acknowledge and agree that we provide access to such auxiliary tools on an "as is" and "as available" basis, without any warranties, conditions, or endorsements of any kind. Authentic Mystery Kit Limited shall have no direct legal liability arising from or relating to your technical interaction with these optional third-party software applications. Any use by you of optional web tools offered through our storefront is completed entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

Please note that this section applies strictly to optional, user-facing browsing widgets. This section does not apply to, modify, or waive our corporate tracking responsibilities, transit guarantees, or fulfillment investigations executed by our primary logistics carrier networks as outlined in Section 5 of these Terms.

SECTION 8 - EXTRACT BALANCES AND EXTERNAL THIRD-PARTY LINKS

SECTION 9 - SERVICE INFRASTRUCTURE AND RELATIONSHIP WITH SHOPIFY

Authentic Mystery Kit Limited is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Authentic Mystery Kit Limited. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Authentic Mystery Kit Limited.

SECTION 10 - PRIVACY AND DATA PROTECTION

By completing a transaction, you explicitly acknowledge that the surprise unboxing element is the core contract nature of the retail product being provided. Authentic Mystery Kit Limited does not warrant or guarantee that your personal subjective valuation, historic football club preferences, or aesthetic opinions of the randomized surprise items will perfectly match your individual stylistic choices.

Statutory Protections: Nothing within these Terms of Service affects, limits, waives, or excludes your non-excludable legal statutory rights as a consumer under applicable Irish Consumer Protection Legislation and European Union (EU) consumer law directives.

Product Warranty: All apparel items delivered through our Services are firmly warranted by our company to be 100% authentic licensed merchandise, completely brand new with original retail tags attached, and of sound merchantable quality. If an individual item arrives physically damaged in transit or features a structural defect, it remains fully covered for an immediate replacement or full refund under Section 3 of our Refund & Cancellation Policy.